THE INTELLAGENT COLLECTOR™
6-Module Contact Centre Collections System comprising the following modules:
The Brand
The Collector
Know the Client
Handling Objections
Closing Techniques
Putting it all Together
THE INTELLAGENT TELESALES™
6-Module Contact Centre Telesales System comprising the following modules:
The Brand
The Basics
Know the Client
Handling Objections
Closing Techniques
Putting it all Together
THE INTELLAGENT TEAMLEADER™
6-Module Contact Centre Team Leader System comprising the following modules:
Introduction
Team Meetings
Achieving KPI’s
Staff Matters
Coaching
Tough Issues & Incentives