THE INTELLAGENT COLLECTOR™
6-Module Contact Centre Collections System comprising the following modules:
- The Brand
- The Collector
- Know the Client
- Handling Objections
- Closing Techniques
- Putting it all Together
THE INTELLAGENT TELESALES™
6-Module Contact Centre Telesales System comprising the following modules:
- The Brand
- The Basics
- Know the Client
- Handling Objections
- Closing Techniques
- Putting it all Together
THE INTELLAGENT TEAMLEADER™
6-Module Contact Centre Team Leader System comprising the following modules:
- Introduction
- Team Meetings
- Achieving KPI’s
- Staff Matters
- Coaching
- Tough Issues & Incentives
