THE COMPLETE SALES ACTION SYSTEM™

csas

25 Module System comprising the following modules:

Targeting the Right Clients
Database Selling
Reading the Client
Rapport Building Strategies
Warming up the Call
Breaking the Ice
Understanding Buying Motives
Proposal Selling
Handling Objections
Closing the Sale
Maximising Sales Opportunities
After-Sales Account Building
Key Account Management
Winning with Super Service
Personal Marketing Tools
Launching your “Be Seen” Programme
Leveraging your Time and Energy
Making Pressure Work for You
Focusing on What Counts
Starting Where You are At
Storyboard your Way to Success
The Complete Sales Manager – The Coach
The Complete Sales Manager – The Manager
The Complete Sales Trainer – The Presenter
The Complete Sales Trainer – The Marketer

MANAGING COMPLEX BUSINESS RELATIONSHIPS™

MCBR

8-Module System comprising the following modules:

Succeeding in long-term relationships
Identifying the Power Players
Assessing Buy-In readiness and influential “hit-power”
Decision making profiles
The relationship development stages
Capitalising on business stages and cycles
Putting your relationship development system to work
Building your relationship development skills

THE BUSINESS SUCCESS SERIES™

BSS-300×82

3 Programmes consisting of 12 Modules each:

Boosting Sales & Profits with Focus Selling
Making Personal & Corporate Marketing & Advertising Really Pay
Turning Entrepreneurial Spirit into Business Opportunities

Each Programme contains 6 Audio CD’s plus a 12-module implementation manual

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THE PROFESSIONAL SALES REPRESENTATIVE CAREER PROGRAMME™

PSRCP

8-Section, 43-Module System comprising the following sections:

Professional Selling as a Career
Understanding People
Strategic Selling
Relationship Building
Innovative Marketing
Managing Complex Business Relationships
Personal Development & Planning

200 Students recently graduated from this programme in Saudi Arabia.
System translated into Arabic.

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THE INTELLAGENT COLLECTOR™

collectionstraining

6-Module Contact Centre Collections System comprising the following modules:

The Brand
The Collector
Know the Client
Handling Objections
Closing Techniques
Putting it all Together

THE INTELLAGENT TELESALES™

Telesalestraining

6-Module Contact Centre Telesales System comprising the following modules:

The Brand
The Basics
Know the Client
Handling Objections
Closing Techniques
Putting it all Together

THE INTELLAGENT TEAMLEADER™

Teamleader

6-Module Contact Centre Team Leader System comprising the following modules:

Introduction
Team Meetings
Achieving KPI’s
Staff Matters
Coaching
Tough Issues & Incentives