Handling Objections
R750.00
Learning Objectives
Part One Three Musts of Dealing With Objections and 6 Winning Objection Handling Strategies
Be constructive when responding to any objections which arise, and turn these into selling points.
Remain positive and not become negative when faced with objections.
Use 6 of Bill’s 7 Winning strategies to enhance your objection handling abilities and increase your chances of success.
Part Two – The 7th Winning Objection Handling Strategy
List the 7 categories of objections that clients may raise in response to your sales efforts.
Draw up a list of existing and potential objections per client and categorize them.
Devise responses to each of these objections. Apply the other general techniques we cover here, to support your sales process.
Estimated length, including assessments and exercises 2 hours
Description
If there were no objections there would be no need for sales people!” The best way to handle objections is, knowing how to deal with them before they happen. Module 9 participants will be prepared for every objection they’ve received or will receive, learn how to deal with various objections from different people, and how to plan a selling strategy to keep out objections and build milestones. Constructive ways to handle the questions and ways to take the right attitude about objections will also be implemented in a variety of exercises and role-playing. The 7 Winning Objection Handling Strategies and several other techniques will be customised to deal with and benefit the sales professional by turning objections into opportunities.
